We've developed the material below for easy reference to help Trust-funded providers navigate through the different tools and resources available to them on Trust Central.
You may also visit The Children's Trust Provider Support Channel on YouTube to view a variety of tutorial videos and playlists.
General
- Trust Central Overview Guide (pdf)
- Trust Central Login & Password Reset Guide (pdf)
- Agency Admin & User Management Guide (pdf)
- YouTube Videos Guide (pdf)
Programmatic
- Family Strengthening Reporting (pdf)
- Parenting Reporting (pdf)
- Programmatic Data Entry Instructions (pdf)
- Youth Development Reporting
- Differentiated Literacy Instructions Guidelines (pdf)
- School ID Data Quality Check (pdf)
Program Metrics
-
Metrics Module Data Grids (pdf)
Provides an overview of the Metrics grids available in Trust Central per initiative. -
Trust Central Metrics Module Guide (pdf)
Learn more about the Metrics Module in Trust Central. -
Family Services Contract Metrics One-Pager (pdf)
Provides a breakdown of the calculations for Inclusion of CWD, Recruitment, Retention and Engagement metrics. -
Youth Development K-5 and 6-12 One-Pager (pdf)
Provides a breakdown of the calculations for Inclusion of CWD, Service Utilization , Retention and Engagement metrics.
Retention and Engagement Resources
-
YD K-5 Engagement Metric Video - This video will provide information on the engagement metric for the K-5 initiative.
YD K-5 PowerPoint (pdf) -
YD 6-12 Retention & Engagement Video - This video will provide information on the retention & engagement metric for the 6-12 initiative.
YD 6-12 PowerPoint (pdf) -
Parenting/Family Strengthening Retention & Engagement Video - This video will provide information on the retention and engagement metric for the parenting initiatives.
Parenting/Family Strengthening PowerPoint (pdf) -
Family & Neighborhood Supports Retention and Engagement Video - This video will provide information on the retention and engagement metric for FNSP.
FNSP PowerPoint (pdf)
Financial
- Positions - Position Management Guide (pdf)
- Program Funders Guide (pdf)
- Budget Review and Submission Guide (pdf)
- SAMIS Fiscal Approval Workflow Chain Guide (pdf)
- Document Repository Guide (pdf)
- SAMIS Fiscal Reports Guide (pdf)
- SAMIS Budget Guide (pdf)
- SAMIS Reimbursement Guide (pdf)
At this time we are only able to provide support by email. Please submit your detailed questions and screenshots (if needed) to helpdesk@thechildrenstrust.org.