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Quality Counts: Program Administration |
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To provide high quality services to children and families, programs must implement effective administrative and business practices.
High quality programs develop and communicate clear policies for handling day-to-day events as well as emergencies. Programs need to provide staff orientation sessions and ongoing supervision to promote teacher development. Organizational management policies should include marketing plans that promote full enrollment and financial viability.
The Star level for Program Administration is determined by applying the following criteria:
| Program Administration (All of the previous levels required) |
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2 |
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3 |
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4 |
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5 |
| Risk management plan is in place: written action plan for emergencies such as hurricanes, fire, flood, etc. |
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Personnel policy manual includes written staff orientation procedures and job descriptions |
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- Staff meetings are held at least quarterly
- Written performance evaluations are completed annually |
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- Written operating policies & procedures include standard business and fiscal management practices
- Marketing plan is in place to maximize full enrollment
- Performance evaluations include classroom observation |
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- Salary scale is in place and is differentiated by education, experience
- Financial record-keeping system provides quarterly reports and analysis and 1-year projected budget
- Performance evaluations include professional development plans |
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